Member Benefits

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Member Benefits

How do I share my Membership benefits with a secondary Member? (Dual+)

How do I access free TIFF Cinematheque tickets as part of my Membership Benefits?

I can no longer attend my free TIFF Cinematheque screening. How can I return my tickets?

When and where can I find information about Member pre-sales and exclusives?

How do I access the Bell Blue Room?

How do I share my Membership benefits with a secondary Member? (Dual+)

Memberships at the Dual level and above are shareable between a named primary and secondary Member. Both primaries and secondaries have access to all Membership benefits by logging in to TIFF Year-Round Account Manager; receive digital Membership cards; and are subscribed to Member-exclusive email communications.

To add or update your secondary cardholder, please email loyalty@tiff.net.

How do I access free TIFF Cinematheque tickets as part of my Membership Benefits?

Members may book two (2) complimentary tickets for in-person regular-price TIFF Cinematheque screenings in 2022. Tickets may be booked online through TIFF Year-Round Account Manager.

To book free TIFF Cinematheque tickets online through TIFF Year-Round Account Manager, please follow these steps:

  1. Log in to TIFF Year-Round Account Manager using the email associated with your Membership.
  2. Select “Buy Tickets.”
  3. Find your desired film and click “Select.”
  4. Click on the interactive seat map and zoom in to see available seats.
  5. Select your seat and select the “TBLB Member CTQ” ticket type (CAD $0.00).
  6. Add your seats to your Cart.
  7. Proceed through checkout.

To explore all films under the TIFF Cinematheque banner, visit our year-round calendar and use the “Filters” option in the top left to view TIFF Cinematheque films.

I can no longer attend my free TIFF Cinematheque screening. How can I return my tickets?

If you are unable to attend any of your free TIFF Cinematheque screenings, you can return your tickets on TIFF Year-Round Account Manager up to four hours before your screening.

To return your tickets, please follow the steps below:

  1. Log in to TIFF Year-Round Account Manager.
  2. Click “My Events” and select your event.
  3. Click “More” and then “Return.”
  4. Select the seat(s) you wish to return.
  5. Submit your return.

Cancellation policy: No-shows must pay a standard $9.75 ticket fee for unused tickets, which will automatically be charged to the credit card on file. For questions or late cancellations, please email customerrelations@tiff.net.

When and where can I find information about Member pre-sales and exclusives?

The TIFF Loyalty team keeps you updated about pre-sales, offers, events, and more through Membership emails, including a weekly edition of The Member Close-up and a dedicated version of The Weekly newsletter for Members. Stay tuned for emails from TIFF Loyalty for information about your Membership exclusives.

Additionally, year-round TIFF Bell Lightbox showtimes are updated every Friday via The Weekly newsletter. Check out tiff.net/calendar to see upcoming showtimes and your pre-sales on exciting new titles.

How do I access the Bell Blue Room?

The Bell Blue Room is located on the third floor of TIFF Bell Lightbox between Cinemas 4 and 5. Members will be required to show their digital Membership card at the door in order to enter the space. As a Member, you may bring up to one guest.

Bell Blue Room Members’ Lounge — Year-Round hours:

Friday: 5pm-9pm

Saturday–Sunday: 12pm–8pm

During the Festival, please note that only Patrons Circle and Contributors Circle Members (Ambassador level and above) may access the Bell Blue Room.

Bell Blue Room Members’ Lounge — Festival hours:

Daily: 10am-9pm