Assistant, Industry Registration

  • Position Type : Contract
  • Start Date : June-03-13
  • End Date : September-15-13


May 6, 2013

TIFF, a vibrant not-for-profit arts organization, is accepting applications for the contract position of:

Assistant, Industry Registration
(Multiple positions (2) available)

This will be an exciting year for TIFF as we present unique programming in our new home and the world's premiere centre for film, TIFF Bell Lightbox.  We are seeking a highly motivated individual who wants to be part of a new era in Toronto's cultural history.

Reporting to the Senior Coordinator of Industry Registration, the Registration Assistant is part of a team responsible for running the Industry Office’s registration service prior to and during the 2013 Toronto International Film Festival.


• Provide general assistance to the Senior Coordinator, Industry Registration, as needed
• Process and troubleshoot registration requests in an efficient and accurate manner
• Process credit card transactions through our e-commerce sales protocol
• Provide customer service to industry professionals in an efficient and courteous manner
• Maintain excellent working relationships with all Industry Office clients
• Provide assistance for the timely and accurate production of industry passes
• Provide onsite assistance to industry professionals during TIFF
• Assist in the creation of industry publications
• Write a detailed post mortem

Contract Dates:  June 3, 2013 – September 15, 2013

Minimum Requirements

• Strong professional communication and client relationship skills
• Ability to handle difficult situations with tact and diplomacy
• Exceptionally strong administrative, computer and organizational skills
• Previous film industry, festival or hospitality experience considered an asset
• Fluency in foreign languages considered an asset
• Ability to work well under pressure and adjust to changing client needs.
• Quick adapter to new technologies
• Adaptable to a flexible work schedule including some evenings and weekends

Please submit cover letter, resumé and the names and phone numbers of 3 references attached as a PDF or Word document (we do not accept Cloud hosting or File Sharing programs),  by 5pm on May 21st  BY EMAIL ONLY to the attention of Hiring Committee: Assistant, Industry Registration

TIFF Email: *Please note the position in the subject line*

Please note in your cover letter where you saw this job posting.

We thank everyone who applies for their interest, but only candidates selected for an interview are contacted. No telephone or walk-in inquiries please. All applications are considered confidential.

TIFF is an equal opportunity employer.

TIFF is a charitable, not-for-profit cultural organization whose mission is to transform the way people see the world.  Its vision is to lead the world in creative and cultural discovery through the moving image.